•  STEPS - Solutions to effective problem solving

    The Board encourages students and parents, employees and members of the public to discuss their concerns with the appropriate teacher, principal, or administrator who has the authority to address the concern. Our hope is that concerns are able to be resolved at the lowest administrative level possible.  

Process for Parents & Students

  • STEP 1- Contact the Staff Member/ Principal

    The most direct route to resolving a concern is to confer directly with the person involved, whether it is a teacher, coach, bus driver, etc. More than 95% of concerns are resolved by a conversation between those involved. If your concerns are not resolved by contacting the staff member involved you should contact the building administrator. This will usually be the campus principal. The principal is in charge of each campus and is responsible for the school’s operation. Explanations of policies and procedures, various clarifications and all types of campus information are available in the principal’s office.

    STEP 2- Level 1 Grievance

    If your concerns are not resolved by meeting with the staff member, building administrator, and/or the campus principal, submission of a Level 1 Grievance is an option. Parent/Student Grievances are conducted in accordance with FNG(LOCAL). Download a Parent/Student Grievance Packet.

    STEP 3 - Level 2 Grievance

    If your concerns are not resolved by the Level 1 Grievance, submission of a Level 2 Appeal is an option.  Download a Level 2 Appeal Notice.