The Board encourages students and parents, employees and members of the public to discuss their concerns with the appropriate teacher, principal, or administrator who has the authority to address the concern. Our hope is that concerns are able to be resolved at the lowest administrative level possible.
Process for Grievances/Complaints
Step 1 – Contact the Staff Member/Principal/Supervisor
The most direct route to resolving a concern is to confer directly with the person involved. More than 95% of concerns are resolved by a conversation between those involved. If your concerns are not resolved by contacting the person involved, you should contact your campus principal or supervisor. Explanations of policies and procedures, various clarifications and all types of campus or district information are available through the principal or supervisor.
Step 2 - Level One Complaint/Grievance
If your concerns are not resolved by an informal meeting with the staff member, building administrator, and/or the supervisor, submission of a Level I Grievance is an option.
Parent/Student Grievances are conducted in accordance with FNG(LOCAL).
Public or Community Grievances are conducted in accordance with GF(LOCAL).
Employee Grievances are conducted in accordance with DGBA(LOCAL).
Step 3 - Level Two Complaint/Grievance
If your concerns are not resolved by the Level One Grievance, submission of a Level Two Appeal is an option.
Step 4 Level Three Complaint/Grievance
If your concerns are not resolved by the Level Two Appeal, submission of a Level Three Appeal is an option.